Privacy Policy

1. Who We Are

Cobotiq ("Cobotiq," "we," "our," or "us") operates the website cobotiq.com (the "Site"). We are committed to protecting your privacy and handling your information responsibly.

2. Information We Collect

2.a Personal Information You Provide

• Name, email address (info@cobotiq.com for support), phone number
• Company or organization and job title
• Content of messages sent via forms, email, or chat

2.b Information Collected Automatically

• Device and browser information (type, version, operating system)
• IP address and approximate location
• Pages viewed, referring URLs, and time on page

2.c Cookies & Similar Technologies

We use cookies, pixels, and web beacons to operate and improve the Site, remember preferences, and analyze usage.

3. How We Use Information

• Provide, maintain, and improve the Site and our services
• Respond to inquiries and provide customer support
• Send administrative messages such as updates and security alerts
• Send marketing communications with your consent where required
• Analyze usage to enhance performance and features
• Detect, prevent, and address fraud, abuse, or security incidents

4. How We Share Information

We do not sell or share personal information as those terms are defined by the CCPA/CPRA. We also do not disclose end‑user information to third parties or affiliates for marketing, lead generation, or third‑party analytics purposes.

We may disclose information to service providers that process data on our behalf under contracts that protect your information; when required by law, subpoena, or legal process or to protect rights, safety, and security; and in connection with a merger, acquisition, financing, or sale of assets.

5. Cookies & Similar Technologies

Most browsers let you remove or reject cookies. If you disable cookies, some features of the Site may not function properly.

6. Data Security

We implement appropriate technical and organizational safeguards designed to protect personal information. However, no method of transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as needed to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, port, or object to certain processing of your personal information and to withdraw consent where processing is based on consent. To exercise these rights, contact us at info@cobotiq.com.

9. GDPR (EEA/UK) Notice

• Controller: Cobotiq is the controller of personal data processed via the Site.
• Legal Bases: consent, contract performance, legitimate interests, and compliance with legal obligations.
• International Transfers: where applicable, we use appropriate safeguards, such as Standard Contractual Clauses.
• Rights: EEA/UK users can request access, rectification, erasure, restriction, portability, and object to processing, and may lodge a complaint with a supervisory authority.

10. California (CCPA/CPRA) Notice

California residents have the right to know, delete, correct, opt out of the sale or sharing of personal information (we do not sell or share), and to non‑discrimination for exercising their rights. Submit requests to info@cobotiq.com with the subject line CCPA Request.

11. Children’s Privacy

The Site is not intended for children under 13, or the age of digital consent in your jurisdiction. We do not knowingly collect personal information from children.

12. Third‑Party Links

The Site may include references to third‑party websites or services. We are not responsible for their privacy practices or content.

13. 10DLC Messaging & Placement Requirements

13.a No Selling or Sharing of End‑User Data

The Privacy Policy cannot allow the sharing or selling of end‑user information to third parties or affiliates. This includes, but is not limited to, sharing for marketing purposes, sharing for lead generation purposes, and sharing for third‑party analytics purposes. The Privacy Policy must be clear and protect end users' information.

13.b Alignment with Terms and Opt‑In/Opt‑Out Consistency

• The Terms and Conditions, the Privacy Policy, and the opt‑in route must match. None may state that end‑user information will be shared.
• The Terms and Conditions should clarify that opt‑in and opt‑out occur through the same 10DLC number. A short code opt‑out route is unacceptable. There should be consistency across the information presented in the opt‑in, the Terms and Conditions, and the Privacy Policy.
• We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties."

Example disclosure to place near phone input fields: By providing your phone number and opting in, you agree to receive SMS messages from Cobotiq at the number provided. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. We do not sell or share your data. Review our Terms and Privacy Policy for details.

14. Changes to this Policy

We may update this Policy from time to time. We will post the updated version on this page and revise the Effective Date above. Your continued use of the Site after any changes indicates acceptance of the updated Policy.

15. Contact Us